After a very disappointing experience with another stylist, I contacted Lou Stevens–they’d been my favorite in terms of photos and reviews to begin with, but were more expensive. Their responsiveness was amazing for a wedding vendor, and Kaitlyn waived the fee to get a more experienced stylist because of the issues I’d had previously. There were things I wanted changed after my trial, but Kaitlyn clearly listened to what I said and also checked in with me multiple times throughout the day of styling to make sure I was happy. My hair and makeup both turned out truly perfect for what I wanted, and this was by far the thing I was most nervous about. She and the other stylist, Ashley, were flexible when bridesmaids weren’t always ready for their “slot” on the schedule and they all seemed very happy with their hair/makeup. I will say the cost was far more than I’d initially planned on spending, and higher than many in the area. I did have many other friends in Charlottesville whose hair/makeup I liked as much, but if your budget can handle Lou Stevens, I’d say they’re wonderful.